Elite Customer Service

Blue Track by Thermo King dealers have taken extra measures to provide better, faster, and more proactive service.

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Standardized and enhanced service offerings

The Blue Track by Thermo King elite service model, defines service excellence through triage and express services, dwell-time monitoring, real-time updates to customers, and extended dealership hours.

These dealers provide customers standardized and enhanced service offerings that redefine customer service in the transport refrigeration industry. Look for the Blue Track by Thermo King logo on listings on our dealer directory.

Experience a new level of service excellence by Blue Track by Thermo King dealers

Blue Track by Thermo King dealers are committed to meeting your service needs and providing a positive and efficient experience.

80% of customers say the experience a company provides is just as important as its products, properly addressing just 35% of predicted maintenance issues could save a fleet up to $490 per vehicle per year, and 96% of customers say customer service is important in their choice of loyalty to a brand, we’re committed to providing you with exceptional service 100% of the time.

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Through this program, we take a telescopic look into future transformation of the transportation industry with our certified dealers.

This includes:

  • technological innovation
  • stringent regulations
  • real-time visibility of equipment
  • load and asset location throughout the cold chain

Contact Us to Learn More about Blue Track by Thermo King

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