Elite Customer Service

The Blue Track by Thermo King elite service model, defines service excellence through triage and express services, dwell-time monitoring, real-time updates to customers, and extended dealership hours.

These dealers provide customers standardized and enhanced service offerings that redefine customer service in the transport refrigeration industry. Look for the Blue Track by Thermo King logo on listings on our dealer directory.

Through this program, we take a telescopic look into future transformation of the transportation industry with our certified dealers.

This includes:

• technological innovation
• stringent regulations
• real-time visibility of equipment
• load and asset location throughout the cold chain